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What Is HR Shared Service?

HR shared service is a centralized design in which HR functions, including payroll, benefits management, onboarding services, and employee inquiries, are brought together at a single service unit. This structure enhances efficiency and minimizes the cost of operation, and this structure ensures the same level of service delivery in the entire organization. Often, HR shared services make use of technology and portals to services as well as automated workflows to make work easier.

The model helps the HR business partners to concentrate on the strategy and talent management as well as employee engagement, whereas the shared services team addresses the routine and high transaction functions.

Examples:

1) The company implemented HR shared services to centralize payroll and employee support.`

2) HR shared services improved response times for employee queries.

3) Digital tools helped expand the efficiency of HR shared services.

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